Having contracted with many of the industry’s correctional healthcare providers prior to engaging with CorrHealth, Sandoval County was unsatisfied with the level of service and standard of care that they had been receiving from other providers. They were seeking a provider to eliminate the corporate bureaucracy that causes decision-making delays and standard of care levels to decrease. Upon being awarded the contract, CorrHealth established quality mental and medical health care programs and services on-site, discharge planning services to include community partnerships, and focused on the recruitment of qualified medical and mental healthcare professionals, using no agency nursing services within their first contractual year and minimally in the years that followed.